Exploring Digital Government Transformation in the EU: understanding public sector innovation in a data-driven society

This study will support JRC research on digital government and digital transformation. It will provide indications on how the future research agenda and policy development in this field could be shaped. Such research is imperative for better understanding how ICT-enabled innovation in the public sector can transform governance systems and how governments can take advantage of emerging and future digital technologies to address systemic problems. More specifically, the research team will:

  • Identify and analyse/categorise different strategies, policy initiatives and practices aimed at reforming the public sector in the EU, supported by digital technologies.
  • Develop a new conceptual framework to assess how ICT-enabled innovation can transform governments at different levels pertaining to service delivery, governance systems and policy-making mechanisms, underpinned by systemic conceptualisation of Digital Government.
  • Test and validate the proposed conceptual framework by designing, executing and analysing at least four case studies undertaken on the experimental basis that will illustrate the possible direct and indirect impacts of digital government transformation in different contexts and stages of the policy cycle. This will allow to identify the main drivers and barriers to successful implementation of digital government initiatives and their consequences for public sector innovation.
  • Propose a set of future research and policy recommendations with direct implications for advancing Digital Government Transformation in the EU beyond 2030, drawing on our analysis and consultation with recognised experts and stakeholders, whom we will engage with throughout the research process.

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