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Evaluation of dissemination tools in the area of taxation

The research team assessed the effectiveness, efficiency, relevance, coherence and EU added value of dissemination tools used by DG TAXUD. These include dissemination products (Taxes in Europe Database, Taxation Trends in the EU report, Tax Policies in the EU Survey and Taxation Papers) and dissemination channels (DG TAXUD website and RePEc bibliographic database).

The project included evaluation of the processes of the tools' preparation through a method of business process analysis, which was based on data collected through desk research and interviews. Furthermore, the evaluation assessted the quality the quality and content of the information presented in the dissemination tools, as well as their use and impact. Extensive data collection programme targeting the users of the tools was carried out, including interviews, surveys and usability testing. Morever, big data analysis was conducted to search for the mentions of the tools in identified websites. Benchmarking with other available tools was carried out to identify areas that perform well and those that need improvement. Various options for improving the user-firendliness of the tools were explored within this evaluation, including the feasibility of using REDISSTAT tool for presentation of quantitative data.